If you have specific research needs in mind and would like to receive more information concerning a potential survey, please fill out the Potential Study Form and we will reply with a cost estimate. If you would like to learn more about Surveysonline.com, please read on.
I. Introduction
Following are a few of the areas for which your firm might consider using the services of Surveysonline.com.
- Test a new product for interest and awareness
- Test a new company logo
- Test a new advertisement
- Customer satisfaction
- Employee satisfaction - internal study
- Find out exactly who is visiting your Web site (user profile)
- Find out what the visitors think of your Web site content and layout
- Find out how the public thinks your Web site could be improved
- Find out how to attract new customers to your Web site
These are just a few areas in which we have already conducted surveys. We specialize in customizing the online survey exactly to the needs of our client. Let us know what you would like to have included and we will make it happen.
::: Potential Study Form
II. Detailed Examples Of What We Can Do
You need to know more about the people who are visiting your company's Web site.
By placing a pop-up window, embedded link, or banner ad on your Web site, we can provide a link to an online survey. The survey is skillfully written to gather the opinions, thoughts, and ideas of the people that matter the most - visitors to your Web site.
You have an employee satisfaction survey you would like to do on the Web.
Provide us with the e-mail addresses of your employees and we will send each of them an e-mail invitation requesting their participation in an online survey. We can guarantee that their responses will remain confidential.
You need to test a new product idea to gauge consumer interest. The product is geared to consumers between the ages of 25-54 who live in major metropolitan areas.
Using the Surveysonline.com Panel, supplemented with databases from other agencies, we can target specific groups. We send an e-mail invitation to participate in a survey, which would include a link to your questionnaire.
There are many demographic areas that can be targeted, including gender, age, socioeconomic status, marital status, ethnicity, household income, education, occupation, city of residence, etc. For example, you may want to know the opinions of married females, between the ages of 30-59, college educated, and living in one of the 10 largest major metropolitan areas. We can customize your survey to do just that.
You need to know what your current customers are thinking.
If you have an e-mail list of your customers, we could send them an invitation to participate in a survey via e-mail. This survey could contain an incentive for participation, perhaps a chance at winning a prize. The e-mail invitation would also include a link to your questionnaire.
::: Potential Study Form
III. The Survey Process
1. The Questionnaire
Surveysonline.com will assist in writing your questionnaire to the extent you deem appropriate. We have a staff of experienced questionnaire writers who can write the survey from scratch or finely hone a set of questions you may already have in mind. The length of time this can take will range from a few days to approximately a week.
2. Programming
Our experienced programmers script the questionnaire for use on the Web. During this time you'll be able to see for yourself how it looks online, and we will do everything we can to give your questionnaire the look you desire. Depending on the complexity of the questionnaire, our programmers can have a survey working in as little time as a day, or as much as a week.
3. Intercept Or Invitation
We provide a link to the online survey through an intercept or e-mail invitation. For those clients with Web sites, we can help set up a pop-up window, embedded link, or banner ad which will include a link directly to the questionnaire. Clients with a database of e-mail addresses often opt for e-mail invitation, in which we send an invitation to each address requesting participation in an online survey. For clients without a database or Web site who want to target a specific segment of the population, we have the Surveysonline.com Panel as well as databases from a variety of online vendors. The preparations for the intercept or invitation take place while the programming is happening so that once the survey is ready to go online, we are ready to send out the invitations or put up the intercept.
4. On The Web
Once up and running on the Web, the survey remains live for as long as is required to gather the necessary number of responses. Typically, an intercept, such as a pop-up window, is allowed to run for a week or two. With e-mail invitations, it is wise to allow 7 to 10 days, sometimes with a reminder at the midway point, for participants to respond. During this time you can have access to results either in real-time or in the form of a daily printout.
5. Final Results
When the survey has finished running on the Web, you will want our team of programmers to go over the data to make sure the information is 100 percent accurate. The real-time or daily printouts are not always perfect and it is wise to check the data to insure its accuracy. This normally takes about a day. The final results will reach you in the form of a FINAL PRINTOUT. All processes at Surveysonline.com are conducted in-house, from proprietary research to the printing and binding of reports.
::: Potential Study Form
